The following are the terms and conditions of use of this website for Surf School Lanzarote and its services. If you do not accept these conditions, you must not use this website or services.
Unless specified to the contrary, the contents of this website and these pages are protected by copyright. The authors and creators of the material on the website assert their moral rights. The Surf School Lanzarote logos and contents of this website (including text, design and graphics) are copyrighted materials of Surf School Lanzarote and TCE Jones. All rights are reserved. They may not be used, transmitted or reproduced unless in accordance with prior written instructions issued by Surf School Lanzarote and TCE Jones. No use, transmission or reproduction is permitted without our express, prior permission.
Changing you booking with Surf School Lanzarote
We will make every effort to arrange any changes you request after the booking has been confirmed; however any changes to dates or courses are subject to availability of accommodation and course places.
Surf School Lanzarote is responsible for the card transaction being made on our website. All prices quoted are €
The prices advertised on our website and other media are accurate at the date of publication.
Course payments are made in the € currency that is clearly displayed on our Prices and Booking of our main website and on the Information and Booking page. The payment will be made within 2 weeks of Booking Form being received unless under prior written arrangement with Surf School Lanzarote.
Accommodation fees are paid in full in € cash on arrival at Surf School Lanzarote.
Cancellation Policy prior to attendance
If the customer decides to cancel the course that has been purchased we must be notified in writing 30 days prior to the course taking place. In this case the student will have the right to a refund of the paid amount, minus the deduction of 20 € for administration expenses.
If the cancellation is made inside the 30 days prior to the course commencing and we are notified in writing by the client, they will have the opportunity to place a new reservation for within a 2 year period for new dates, providing there is availability for their requested times. The dates cannot be the 19th Dec to the 7th Jan of any year.
If the cancelation is made inside 7 days prior to the course start date, there will be no refund of the course fee and the student will not have any form of reimbursement.
This applies to individuals booking and group members.
There will be no charges for the cancellation of an apartment booked.
Cancellation by clients during the course period
Client’s already on the course wishing to not attend pre booked days for their own personal reasons will lose those booked days. We do not base attendance at the course on the available surfing conditions.
Cancellation by Surf School Lanzarote
In the unlikely event of a full days course being cancelled by us for any reason and no teaching of any form taking place we will make every effort to reschedule course days and if not possible we will offer full day course credits to be taken in a 2 year period from the date of the missed course day combined with further course dates being booked.
Lanzarote and Famara Beach has been chosen by us for the quality and consistency of surf it offers but as a company we are not responsible for poor surf or bad weather. We provide details of conditions on our website pages but it is your responsibility to ensure that all conditions are researched by you and that you are happy with your selection of Lanzarote.
All clients are covered by our Civil Liability and 3rd party insurance while on the course with us.
As with any activity holiday, full travel insurance is a requirement for all guests booking a holiday with Surf School Lanzarote. Please make sure that your insurance policy covers you for surfing. Failure to take out travel insurance breaks the contract between Surf School Lanzarote and the client. Do contact us for recommended reputable insurance companies that cover surfing.
All clients participating in any such activity must demonstrate a reasonable level of fitness and must be able to swim a minimum of 50 meters a pool. All clients must inform us on our booking form of any medical conditions, illnesses or allergies or dietary concerns
Anybody with a heart condition, or is pregnant, or under the influence of any alcohol, drugs or medicine which may adversely affect their physical abilities must not and may not be allowed to participate in any of the activities under any circumstances.
All participants must agree to abide by all instruction and all decisions made by the instructors to ensure their safety.
Surf School Lanzarote has a minimum age of 8 years of age to participate in the courses and all children must be able to swim a minimum of 50 meters in a pool.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site uses “cookies” to process bookings and process payments.
First party cookies are used to process the booking forms for courses.
Third party cookies are used on our payment gateway provider Santander Bank
How we use collected information
Surf School Lanzarote may collect and use Users personal information for the following purposes:
To make bookings
We may use the information Users provide about themselves whenmaking a booking only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. Placing an order on the site requires the user to tick a checkbox to confirm thet they have red and understand these terms and policies.
Surf School Lanzarote
Calle Callejon 4, Alto Derecha.
Caleta de Famara, Teguise. 35558.
This document was last updated on September 30, 2014